Contact Us
We'd love to hear from you, whether it's a bug report, feature idea, or just a question.
How to Reach Us
The best way to contact the FileCraft team is by email. We aim to respond to all messages within 2 business days.
Email: hello@filecraft.tools
What Can We Help With?
Bug Report
Something not working as expected?
Feature Request
Suggest a new tool or improvement
Security Issue
Found a vulnerability? Please disclose responsibly
Partnership
Collaboration or integration enquiries
Security Issues
If you have found a security vulnerability, please do not post it publicly. Instead, email us at security@filecraft.tools with a description of the issue. We will acknowledge your report within 48 hours.
For more information about how FileCraft handles security, see our Security page.
Open Source Contributions
FileCraft is open source. The best way to contribute a fix or new feature is via a pull request on our repository. Visit our Open Source page for details.
Feature Requests
We actively welcome suggestions for new tools. We're particularly interested in tools that:
- Can run entirely in the browser (no server required)
- Are useful to a broad audience
- Complement our existing image, PDF, and developer tool categories